Vendor profile
Clumio: where is customer data stored and processed?
Clumio is a backup product owned by Commvault Systems in the USA. The customer group is not stated, so the service is not treated here as a specific business or private product. The customer can choose region, and the vendor has regions outside the EU/EEA that can be opted out of. Storage in Germany (Frankfurt) is not confirmed, although the Standard variant stores data in the same region as the source, and Frankfurt is listed as an EU option. Processing in Frankfurt is also not confirmed, and the list of European regions is not fully mapped. The data processing agreement has been read, but does not state where data is stored. Identity, support, notifications and sub-processors lack a stated location, and the sub-processor list has not been opened.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | Germany | – |
| Processing | Germany | – |
Ownership and agreements
| Headquarters | USA |
|---|---|
| Data processing agreement | Found and read |
| Certifications | ISO/IEC 27001, ISO/IEC 27701, SOC 2, FedRAMP |