Vendor profile

Cloudinary: where is customer data stored and processed?

Cloudinary stores and runs customer content mainly on AWS in the USA, with Google Cloud Platform also listed as a hosting sub-processor in the USA. Enterprise customers can optionally have storage and processing kept within the EEA, but the EEA countries are not stated and this is not the default. Customers can choose region for their enterprise setup. Support, error tracking, email sending, analytics and AI functions are handled by sub-processors listed in the USA, such as Zendesk, Datadog, SendGrid, Snowflake and OpenAI. The data processing agreement has been read and references EU SCCs, EU-US DPF and the sub-processor list, but it does not state where data is stored, so that information comes from other vendor sources.

Checked 24 October 2026 · based on the vendor's own public documents

Where data is stored and processed

Only outside the EU/EEA, with no European alternative stated: Notifications and email, Support, Logs and telemetry, AI features, Analytics and metadata.

Ownership and agreements

Sub-processors (24)

Sources

• Sub-Processors | Cloudinary
• Trust
• Visual Media Infrastructure Built to Scale