Vendor profile
Cloudflare: where is customer data stored and processed?
Cloudflare's customer content is stored in some products without a stated location, and processing runs on a global network where customers choose region themselves, with some regions outside EU/EEA that can be opted out of. Logs and telemetry are processed in the USA and in Europe (country not stated) for a limited period. Customer support uses Slack in the USA, and Zendesk hosts in the EEA, Japan and Australia. Developer Platform, Zero Trust and AI Gateway run through Google in Europe (country not stated), the USA, Australia and India, while Oracle handles Developer Platform and Cache Reserve in the UK, Japan, Canada and Singapore. Workers AI is run by CoreWeave in the USA and Nebius in England.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Processing | Europe (country not stated) | USA, Australia, India, United Kingdom, Japan, Canada, Singapore |
| Logs and telemetry | Europe (country not stated) | USA |
| Support | Europe (country not stated) | USA, Japan, Australia |
| Group companies | Germany | India |
| AI features | Europe (country not stated) | USA, United Kingdom |
Ownership and agreements
| Owner | Cloudflare, Inc. (USA) |
|---|---|
| Headquarters | USA |
| Data processing agreement | Found and read |
| Certifications | ISO/IEC 27001, ISO/IEC 27018, ISO/IEC 27701, SOC 2, SOC 3, PCI DSS |
Sub-processors (29)
| Name | Country | Purpose |
|---|---|---|
| Slack Technologies, Inc. | USA | Kundestøtte-kommunikasjon |
| Zendesk, Inc. | USA, EØS, Japan, Australia | Kundestøtte og kontohåndtering (drift på AWS) |
| Salesforce, Inc. | USA | Kundestøtte og kontohåndtering |
| Google LLC | EØS, USA, Australia, India | Developer Platform, Zero Trust, AI Gateway |
| Oracle America, Inc. | USA, EØS, Storbritannia, Japan, Australi | Developer Platform og Cache Reserve |
| Amazon Web Services (AWS) | USA, EØS | Cloudflare Email Security (tidl. Area 1) |
| CoreWeave, Inc. | USA | Workers AI |
| Nebius BV | England (Storbritannia) | Workers AI |
| Anthropic PBC | USA | AI Gateway |
| OpenAI, Inc. | – | AI Gateway |
| X.AI Corp. | USA | AI Gateway |
| Groq, Inc. | USA | AI Gateway |
| Cloudflare Ltd. | United Kingdom | Konsernselskap (kundestøtte og engineering) |
| Cloudflare Pte. Ltd. | Singapore | Konsernselskap (kundestøtte og engineering) |
| Cloudflare Australia Pty Ltd | Australia | Konsernselskap (kundestøtte og engineering) |