Vendor profile
ClickUp: where is customer data stored and processed?
ClickUp is headquartered in the USA and its customer data is stored and processed mainly in AWS data centres in the USA, with additional AWS locations in Ireland, Germany, Australia and Singapore; Enterprise customers can choose region, and the choice is limited to that plan. Login uses Twilio for SMS codes, email runs through Iterable and mobile notifications through Firebase, all in the USA. Support runs through Zendesk, logging through Datadog and product analytics through Amplitude, all in the USA. AI features use OpenAI in the USA, and two generative AI providers, Kling 3.0 and Seedance 2.0, are stated to be located in China without a stated transfer basis. The data processing addendum is read, refers to 2021 SCC for transfers, but does not state where data is stored.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Ireland, Germany | USA, Australia, Singapore
Only for customers in other regions: Australia |
|---|
| Processing | Ireland, Germany | USA, Australia, Singapore
Only for customers in other regions: Australia |
|---|
| Login and user account | – | USA |
|---|
| Logs and telemetry | – | USA |
|---|
| Analytics and metadata | – | USA |
|---|
| Notifications and email | – | USA |
|---|
| Support | – | USA |
|---|
| AI features | – | USA, China |
|---|
Only outside the EU/EEA, with no European alternative stated: Login and user account, Notifications and email, Support, Logs and telemetry, Analytics and metadata, AI features.
Ownership and agreements
| Headquarters | USA |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | SOC 1, SOC 2, SOC 3, ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISO/IEC 42001 |
|---|
Sub-processors (53)
| Name | Country | Purpose |
|---|
| Amazon Web Services | USA, Irland, Tyskland, Australia, Singap | Infrastructure (Cloud Service Provider) |
| Amplitude | USA | Analytics on product use |
| APILayer | USA | IP Address Geolocation |
| Artie | USA | Data Replication |
| Census | USA | Data warehouse integration |
| Chameleon | USA | Analytics on product use |
| Daily | USA | Audio/Video Streaming, Transcription and Recording services |
| Datadog | USA | Logging and Monitoring |
| EXA | USA | Application and infrastructure monitoring |
| Flatfile | USA | Data imports |
| Functional Software, Inc. - Sentry | USA | Mobile application monitoring |
| Google Firebase, Google Analytics, Google Gemini | USA | Mobile app notifications, analytics, Application AI Functionality |
| Iterable | USA | Customer engagement |
| Nylas | USA | Email, calendar, and contact integrations |
| Recall | USA | Transcription Services |
Sources