Vendor profile
Asana: where is customer data stored and processed?
Asana stores customer content mainly in the USA and, if the customer chooses, in European data centres, with AWS in Germany, Ireland, Australia and Japan and Google Cloud in Belgium, Germany (Frankfurt), the UK (London) and Spain (Madrid). Customers choose their region, but the data processing agreement does not state where data is stored, so this comes from other sources. Several AI functions run through providers in the USA, Norway and the EU, but Gemini is only active when enabled. Login, backup, support access and telemetry locations are not stated, and the group's subsidiaries in Germany, Czechia and India are not documented as processing customer data.
Checked 12 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Europe (country not stated), Germany, Ireland, Belgium, Spain, Italy | USA, Australia, Japan, United Kingdom, Switzerland |
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| Processing | Germany, Ireland, Belgium, Spain, Italy | USA, Australia, Japan, United Kingdom, Switzerland |
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| Analytics and metadata | Norway | USA |
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| Notifications and email | – | USA |
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| Support | Norway | USA |
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| AI features | Norway, Europe (country not stated), Belgium, Germany, Spain, Italy | USA, United Kingdom, Switzerland, Japan |
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Only outside the EU/EEA, with no European alternative stated: Notifications and email.
Ownership and agreements
| Headquarters | USA |
|---|
| Data processing agreement | Found and read |
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| Certifications | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, SOC 2, SOC 3, CSA STAR |
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Sub-processors (34)
| Name | Country | Purpose |
|---|
| Amazon Web Services, Inc. | USA, Tyskland, Irland, Australia, Japan | Cloud service provider |
| Fireworks AI, Inc. | USA | Cloud service provider |
| Google, LLC (Google Cloud) | USA, Belgia, Frankfurt (Tyskland), Londo | Cloud service provider |
| Amplitude, Inc. | USA | Analytics and Data Visualization |
| Anthropic, PBC | USA | LLM Provider |
| Databricks, Inc. | USA | Data Warehouse |
| OpenAI OpCo, LLC | USA, Norge | LLM Provider |
| Segment (Twilio, Inc.) | USA | Customer Data Platform |
| Tableau Software, LLC (Salesforce, Inc.) | USA | Analytics and Data Visualization |
| Intercom, Inc | USA | Artificial intelligence chatbot for customer support |
| Service Cloud (Salesforce, Inc.) | USA | Customer and sales support |
| Amazon Web Services Inc (AWS Bedrock) | USA, EU | Artificial intelligence enabled functionality |
| Apple, Inc. | USA | Mobile push notifications |
| Cloudflare, Inc. | USA | Model Context Protocol (MCP) server |
| Google, LLC | USA | Mobile push notifications |
Sources