Vendor profile
AnyDesk: where is customer data stored and processed?
AnyDesk has its headquarters in Germany, and the data processing agreement has been read, but it does not state where data is stored. According to the agreement, processing generally takes place within the EU/EEA, without a specific country. Infrastructure is provided by sub-processors Amazon Web Services in Luxembourg, OVHcloud and Hetzner in Germany, but the storage location for each sub-processor is not stated. Logs and telemetry such as IP addresses and session data are used for troubleshooting and security, also without a specific country. Customer group and product are not stated. Location for backup, login, support and notifications is not stated. The provider has SOC 2 Type I, but it is not stated whether this is confirmed with Type II.
Checked 19 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Processing | Europe (country not stated) | – |
|---|
| Logs and telemetry | Europe (country not stated) | – |
|---|
Ownership and agreements
| Headquarters | Germany |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | SOC 2 |
|---|
Sub-processors (5)
| Name | Country | Purpose |
|---|
| Amazon Web Services | Luxembourg | Infrastructure Hosting |
| OVHcloud | Germany | Infrastructure Hosting |
| Hetzner | Germany | Infrastructure Hosting |
Sources