Vendor profile
Amplitude: where is customer data stored and processed?
Amplitude stores customer data in AWS in the USA (US-West) and in Frankfurt, Germany for customers provisioned in the EU, and customers can choose the EU data centre. Processing is hosted on AWS in the USA and Germany, while Statsig-branded services use infrastructure in the USA (Google Cloud, MongoDB and Azure). AI features run on OpenAI in the USA and the EU, and AWS Bedrock processes AI in Germany for EU customers. Logging, monitoring and data movement tools are located in the USA and Germany, and remote access for support and debugging is carried out from subsidiaries in Canada, the Netherlands, France, Germany, the UK, Singapore, Japan and Australia. The customer group is not stated, so it is unclear whether the service is aimed at businesses or private individuals.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | Germany | USA |
| Processing | Germany | USA |
| Logs and telemetry | Germany | USA |
| Analytics and metadata | Germany | USA |
| Support | Netherlands, France, Germany | Canada, United Kingdom, Singapore, Japan, Australia |
| AI features | Europe (country not stated), Germany | USA |
Ownership and agreements
| Owner | Amplitude, Inc. (USA) |
|---|---|
| Headquarters | USA |
| Data processing agreement | Found and read |
| Certifications | ISO/IEC 27001, SOC 2, SOC 1 |
Sub-processors (17)
| Name | Country | Purpose |
|---|---|---|
| Amazon Web Services | USA, Tyskland | Cloud hosting and infrastructure provider; AWS Bedrock (generative AI) |
| Datadog, Inc. | USA | Logging and operational monitoring |
| Google, LLC | USA, EU | Generative AI via Google Vertex AI; cloud hosting for Statsig-branded services |
| OpenAI, LLC | USA, EU | Generative AI for Amplitude and Statsig AI features |
| Snowflake Computing, Inc. | USA, Tyskland | Data warehousing (add-on or AI Feedback) |
| Wiz, Inc. | USA, Tyskland | Security vulnerability management and detection |
| Fivetran Inc. | USA, Tyskland | Cloud-based data movement platform |
| MongoDB, Inc. | USA | Database provider for Statsig-branded services |
| Microsoft Azure | USA | Cloud service provider for Statsig-branded services |
| Amplitude Canada Limited | Canada | Remote access for backup support, security and debugging |
| Amplitude Analytics, B.V. | Netherlands | Remote access for backup support, security and debugging |
| Amplitude Analytics SAS | France | Remote access for backup support, security and debugging |
| Amplitude Analytics GmbH | Germany | Remote access for backup support, security and debugging |
| Amplitude Analytics Ltd. | United Kingdom | Remote access for backup support, security and debugging |
| Amplitude Analytics Pte. Ltd. | Singapore | Remote access for backup support, security and debugging |