Vendor profile
Aiven: where is customer data stored and processed?
Aiven stores and runs customer content in EU/EEA regions when the customer chooses them, through BYOC and UpCloud, with no fixed country given. Backup and operational services are documented in Belgium (Google Cloud, europe-west1) and Sweden (AWS, eu-north-1), and optional AI features are processed in Belgium. The data processing agreement has been read, but it does not state where data is stored, so the storage location comes from other sources or is not found. Login via SSO is not located, and the customer connects its own identity provider via SAML. Support staff across several countries may access metadata without a stated location, and email notifications run through AWS EMEA SARL with processing location not stated.
Checked 24 October 2026 · based on the vendor's own public documents
See the map and sources
Where data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|
| Storage | Europe (country not stated) | – |
|---|
| Processing | Europe (country not stated) | – |
|---|
| Backup | Belgium, Sweden | – |
|---|
| Logs and telemetry | Belgium, Sweden | – |
|---|
| AI features | Belgium | – |
|---|
Ownership and agreements
| Headquarters | Finland |
|---|
| Data processing agreement | Found and read |
|---|
| Certifications | ISO/IEC 27001, ISO/IEC 27017, ISO/IEC 27018, ISO/IEC 27701, ISAE 3000, PCI DSS, SOC 2 |
|---|
Sub-processors (28)
| Name | Country | Purpose |
|---|
| Aiven France SAS | France | Aiven Affiliate |
| Aiven Deutschland GmbH | Germany | Aiven Affiliate |
| Aiven Ireland Limited | Ireland | Aiven Affiliate |
| Aiven Italy SRL | Italy | Aiven Affiliate |
| Aiven Israel (EverSQL Ltd) | Israel | Aiven Affiliate |
| Aiven Portugal, Unipessoal Lda | Portugal | Aiven Affiliate |
| Aiven UK Ltd. | United Kingdom | Aiven Affiliate |
| Aiven Inc. | USA | Aiven Affiliate |
| Aiven Canada Ltd. | Canada | Aiven Affiliate |
| Aiven Australia Pty Ltd. | Australia | Aiven Affiliate |
| Aiven New Zealand Limited. | New Zealand | Aiven Affiliate |
| Aiven Sweden AB | Sweden | Aiven Affiliate |
| Aiven Netherlands B.V. | Netherlands | Aiven Affiliate |
| Aiven Spain S.L. | Spain | Aiven Affiliate |
| Google Cloud EMEA Limited | Belgium | Backend: console, backup, API, systemdatabase, logging |
Sources