Vendor profile
24SevenOffice: where is customer data stored and processed?
24SevenOffice has its head office in Norway and is owned by Done.ai Group AB in Sweden. Customer data is documented as stored in Norway (Microsoft), Ireland (AWS) and Sweden (Telia Cygate), and additionally processed in France (Taggun) for receipt recognition; Norwegian processing via Iteams Braathe is not confirmed. The customer group is not stated. The data processing agreement has been read, but does not state where data is stored; the sub-processor list shows location per product. AI functions are documented in the UK (Energi.ai), Ireland (OpenAI Ireland) and Sweden (XFO Financials/Vic.ai). Login via Okta (Germany) and CGI Sweden is not confirmed, and notifications via Mailgun, JCloud, Kivra and Criipto have not fully confirmed countries.
See the map and sourcesWhere data is stored and processed
| Activity | In the EU/EEA | Outside the EU/EEA |
|---|---|---|
| Storage | Norway, Ireland, Sweden | – |
| Processing | Norway, Ireland, Sweden, France | – |
| Login and user account | Germany, Europe (country not stated) | – |
| Analytics and metadata | France, Ireland, Sweden | USA |
| Notifications and email | Ireland, Norway, Sweden, Finland, Europe (country not stated) | – |
| AI features | Ireland, Sweden | United Kingdom |
Ownership and agreements
| Owner | Done.ai Group AB (Sweden) |
|---|---|
| Headquarters | Norway |
| Data processing agreement | Found and read |
| Certifications | ISO/IEC 27001 |
Sub-processors (17)
| Name | Country | Purpose |
|---|---|---|
| Iteams Braathe AS | Norway | Hoveddatasenter, drift og datalagring (Office) |
| Amazon Web Services (AWS) | Ireland | Datasenter, drift og datalagring (Office) |
| Energi.ai | United Kingdom | AI-funksjonalitet for ESG-rapportering og analyse (Office) |
| Mailgun Technologies, Inc. | Ireland | E-postmodul for passordtilbakestilling (Office) |
| Microsoft Inc. | Irland, Norge | Lagring og servicebuss, hendelser og PDF-fakturaer (Office) |
| JCloud AS | Norway | Elektroniske fakturaer og e-postleverandør (Office) |
| Okta Inc. | Germany | Sikker autentisering (Office) |
| OpenAI Ireland Ltd. | Ireland | Bilagsbehandling (Office) |
| XFO Financials Inc. (Vic.ai) | Sweden | Kunstig intelligens-funksjonalitet (Office) |
| Kivra AB | Sverige, Finland | Distribusjon av lønnslipper (Payday) |
| Taggun Inc. | France | OCR-gjenkjenning av kvitteringer (Payday) |
| Google Cloud GCP (Firebase) | Ireland | Skytjenesteleverandør (Busy) |
| Stripe Inc. | USA, Irland | Betalingsbehandling (Busy) |
| Telia Cygate AB | Sweden | Datasenter, drift og lagring (Control) |
| Roaring Group AB | Sweden | Henter selskapsopplysninger, reell eier og sanksjonslister (Control) |